Terms & Conditions
- Condition: Refers to the terms and conditions outlined herein.
- Contract: Denotes the agreement embodying these Conditions, which becomes effective upon the placement of an Order by You and subsequent confirmation of acceptance by Us.
- International: Pertains to countries outside of India.
- Order: Signifies a request made by You through this Website for one or more Products.
- Personal Information: Encompasses all information provided by You during an Order placement or registration on any section of this Website, including but not limited to Your name, address, and payment card details.
- Product: Encompasses any item advertised on this Website.
- We/Us/Our: Refers to The Abaya Store.
- Website: Encompasses the domain theabayastores.com as well as any other URLs operated by Us.
- You/Your: Designates a user of this Website.
Use of This Website
Application of these Conditions
These Conditions govern the use of this Website and constitute the terms and conditions under which we provide Products to You. By proceeding further and/or placing an order, You consent to abide by these Conditions. If You do not agree to these terms, kindly exit this website now.
During Your use of the website, You acknowledge that communication with us will primarily be electronic. We will contact You via email or provide information through notices posted on the Website. By engaging in electronic communication, You agree to this mode of interaction for contractual purposes. You understand and accept that all contracts, notices, information, and other communications provided electronically comply with any legal requirement mandating written communication. This provision does not affect Your statutory rights.
For further information regarding Your statutory rights, please contact Your local authority Trading Standards Department or Citizens Advice Bureau.
Changes
We reserve the right to modify these Conditions at any time without prior notice to You. Any changes will apply to subsequent Orders. It is Your responsibility to regularly check for any updates to these Conditions. We retain the right to amend or remove this website at any time without incurring liability to You.
Queries
If You have any questions concerning these Conditions or the ordering process of Products, please contact Us using the contact us page.
Your Account
You are accountable for maintaining the confidentiality of Your chosen password when registering on the Website. Additionally, You must prevent unauthorized access to Your account by securing access to Your computer and/or email address.
Description and Availability
We strive to ensure that the details, measurements, and descriptions of Products on this Website are as accurate and comprehensive as possible. However, there may be variations between these descriptions and the actual products. All Products are subject to availability. If Products become unavailable, they will be removed from Your Order, and You will receive a refund.
Price
The cost of Your Order comprises the price of the Products ordered plus the applicable delivery charge outlined in the “Delivery Services” section below.
Due to circumstances beyond our control, prices may need adjustment. In such cases, You will be notified and asked to confirm Your Order at the adjusted price. If an incorrect price is listed on the Website, We reserve the right to cancel the Contract, in whole or in part.
Promotions
During specific periods, we may have multiple promotions running simultaneously. Some promotions cannot be combined with our free shipping offer. In such cases, the promotion offering the greatest discount will be applied to Your cart. For queries regarding our promotions or their application, please email us at theabayastores@gmail.com.
Placing an Order
You must refrain from ordering Products via this Website if You are under 16 years of age. All Orders are subject to Our acceptance and availability. Upon placing an Order, You will receive an email acknowledgment from Us, but please note that this does not confirm acceptance of Your Order. Your Order constitutes an offer to Us to purchase a Product, and acceptance will only be confirmed when We send You a Dispatch Notice.
Payment Methods
We offer various convenient payment methods, including MasterCard, Visa, American Express, PayPal, and UPI Payments. By using these payment methods, You confirm ownership of the card or PayPal account.
General Indemnity
You agree to indemnify Us fully against any claims, liabilities, damages, losses, costs, and expenses arising from Your breach of these Conditions or any other liability associated with Your use of this Website or the use of this Website by any person using Your account details.
Our Liability
We assure You that any Product purchased from Us through the Website is of satisfactory quality, fit for its intended purpose, and in conformity with the Contract. Our liability for any losses incurred due to breach of this Contract is strictly limited to the purchase price of the Product.
We disclaim all other warranties, whether expressed or implied, in relation to the Products. We shall not be liable to You for any indirect or economic losses, including loss of profits, business, or data, arising from these Conditions.
Language
All contracts will be concluded in English.
Delivery Locations
Our carriers cannot deliver to PO Boxes, airports, hospitals, or prisons, and We may exclude delivery to addresses deemed insecure at Our discretion.
Delivery Services
We endeavor to dispatch all items within 4-5 business days of receiving the order, although delays may occur during peak periods. Delivery will be made to the address specified in Your Order. We offer various delivery options but bear no liability for delays or failures caused by circumstances beyond Our control, such as natural disasters or transportation issues.
Our Delivery&returns policy is outlined here: https://theabayastores.com/pages/delivery-returns
International Delivery Services
Additional taxes, fees, or levies may apply according to local legislation for international deliveries. Recipients may be subject to import duty or customs fees upon parcel arrival. It is Your responsibility to pay these charges. We have no control over customs policies or duties and cannot provide estimates for such fees. Some countries may have import restrictions on certain products, and it is Your responsibility to ensure compliance. Delivery may be delayed by local customs procedures.
Lost Parcels
If Your Order fails to arrive within 25 days (India) or 30 days (International) of dispatch despite notification to Us, We will initiate Our missing parcels procedure. If We determine that non-arrival was attributable to Us, We will either send a replacement item or credit a refund to the payment method used for the Order. We reserve the right to refuse future deliveries to addresses deemed insecure. You are responsible for providing the correct address, and We are not liable for parcels lost due to incorrect address entry.
Returning Products
Our returns policy is outlined on our website. International purchases and returns are processed in Indian Rupees, and any additional charges or exchange rates applied by international credit/debit card issuers are Your responsibility. Returns are at Your expense, and You must retain proof of postage. All items must be returned in their original condition.
Our returns policy is outlined here: https://theabayastores.com/pages/returns-policy
Intellectual Property
You acknowledge and agree that all intellectual property rights, including copyrights and trademarks, in all material or content on this Website belong to Us. TheAbayastore is a registered trademark owned by Us.
Notices
All notices from You to Us must be sent by email as outlined in these Conditions. We may provide notice to You via email or postal address provided during Order placement. Notice is deemed received and properly served 24 hours after email dispatch.
Events Outside Our Control
We are not liable for failure to perform any obligations under the Contract due to events beyond Our reasonable control (Force Majeure Event). These events may include strikes, natural disasters, governmental actions, or transportation issues. Our obligations under the Contract will be suspended during the Force Majeure Event, with an extension of time for performance. We will endeavor to resolve the event and fulfill Our obligations despite the Force Majeure Event.